FAQ
Why buy tickets from FanDemon.com?
FanDemon.com connects ticket buyers to prescreened, reputable ticket brokers, offering one of the web’s largest selections of tickets to premium events across the country. Our website leverages the latest applications for website and shopping cart security, so you can trust the privacy of your data entered through FanDemon.com. We are true fans of live-entertainment and strive to bring our customers the best seats at competitive prices.
How do I know that the tickets are genuine?
FanDemon.com leverages a national database of reputable ticket brokers who each guarantee and take the necessary precautions to ensure their tickets are genuine. Ticket brokers are thoroughly screened in an effort to verify all sources of tickets. We pride ourselves and our reputation on the authenticity of all tickets listed on our site.
Why buy tickets from a ticket broker?
Ticket brokers provide a valuable service for many reasons. One of the biggest differences between a ticket broker and the box office is that you have a choice of where you get to sit. Convenience is a large factor as you don't need to stand in line or wait on the phone or on the internet at any particular time just to get seats you may or may not like. Often tickets are needed at the last minute and only a ticket broker can help. Entertaining clients or business associates? A ticket broker can find you the best last-minute tickets.
How do I receive my tickets?
You will receive your tickets via courier, FedEx, certified mail, or in some instances arrangements can be made for you to pick up the tickets at the box office. Most orders must be sent to an address where a signature can be obtained for the delivery.
Are the seats next to each other?
Unless otherwise noted, seats purchased in sets or groups are always next to each other.
Can I buy an odd number of tickets?
Although we are not able to break up a group of 2 or 4, you can often select an odd number of tickets for any group of 8 or more. If these options are not available online, please contact us and will we do our best to accommodate you.
If I wait until closer to the event, will I get a better price or deal?
Waiting until a few days before or the day of an event to purchase tickets can be risky. The ticket business is much like the stock market and prices are based solely on availability and demand. If you wait, the event can sell out, the price can go up, down or remain the same. It is important to note that by waiting the customer takes the chance of not being able to get any tickets or paying much more than what they would have paid initially. Keep in mind that due to market driven price fluctuations, we can not honor prices that were quoted out at an earlier date.
What happens if my tickets are lost or stolen?
Please always treat your tickets as if they were cash since they cannot be replaced if lost or stolen. Keep your tickets in a safe, dry place.
Why are there similar or worse seats at a higher price?
Our website lists tickets held by different sources. The different sources listing their tickets determine their own prices, which may be more or less than our listings. Therefore, customers will occasionally find “worse” seat tickets listed at higher prices.
What is Ticketfast?
Ticketfast tickets are the new form of print-your-own tickets offered by Ticketmaster. Due to security agreements with various agents, unless otherwise noted, Ticketfast tickets are printed and shipped to the customer just as any other ticket would be. Ticketfast tickets are as valid as traditional hard tickets. The name printed on the ticket belongs to the individual whose credit card was used to purchase the ticket originally; however, this does not require that individual to be the one using the ticket.
How can tickets listed on the website not be available?
The inventory on our website is updated in real-time. That said, there are occasions where tickets are sold by the holding ticket broker between their updates to our system. We have strict requirements for the ticket brokers we work with so this is rarely a problem. If the tickets you purchased are no longer available, we will try to upgrade your seats at no additional cost or you may cancel your order if you prefer.
How do I contact you?
Please email us at support@fandemon.com, or call us toll-free at (866) 206-5393. We look forward to hearing from you.
FanDemon.com connects ticket buyers to prescreened, reputable ticket brokers, offering one of the web’s largest selections of tickets to premium events across the country. Our website leverages the latest applications for website and shopping cart security, so you can trust the privacy of your data entered through FanDemon.com. We are true fans of live-entertainment and strive to bring our customers the best seats at competitive prices.
How do I know that the tickets are genuine?
FanDemon.com leverages a national database of reputable ticket brokers who each guarantee and take the necessary precautions to ensure their tickets are genuine. Ticket brokers are thoroughly screened in an effort to verify all sources of tickets. We pride ourselves and our reputation on the authenticity of all tickets listed on our site.
Why buy tickets from a ticket broker?
Ticket brokers provide a valuable service for many reasons. One of the biggest differences between a ticket broker and the box office is that you have a choice of where you get to sit. Convenience is a large factor as you don't need to stand in line or wait on the phone or on the internet at any particular time just to get seats you may or may not like. Often tickets are needed at the last minute and only a ticket broker can help. Entertaining clients or business associates? A ticket broker can find you the best last-minute tickets.
How do I receive my tickets?
You will receive your tickets via courier, FedEx, certified mail, or in some instances arrangements can be made for you to pick up the tickets at the box office. Most orders must be sent to an address where a signature can be obtained for the delivery.
Are the seats next to each other?
Unless otherwise noted, seats purchased in sets or groups are always next to each other.
Can I buy an odd number of tickets?
Although we are not able to break up a group of 2 or 4, you can often select an odd number of tickets for any group of 8 or more. If these options are not available online, please contact us and will we do our best to accommodate you.
If I wait until closer to the event, will I get a better price or deal?
Waiting until a few days before or the day of an event to purchase tickets can be risky. The ticket business is much like the stock market and prices are based solely on availability and demand. If you wait, the event can sell out, the price can go up, down or remain the same. It is important to note that by waiting the customer takes the chance of not being able to get any tickets or paying much more than what they would have paid initially. Keep in mind that due to market driven price fluctuations, we can not honor prices that were quoted out at an earlier date.
What happens if my tickets are lost or stolen?
Please always treat your tickets as if they were cash since they cannot be replaced if lost or stolen. Keep your tickets in a safe, dry place.
Why are there similar or worse seats at a higher price?
Our website lists tickets held by different sources. The different sources listing their tickets determine their own prices, which may be more or less than our listings. Therefore, customers will occasionally find “worse” seat tickets listed at higher prices.
What is Ticketfast?
Ticketfast tickets are the new form of print-your-own tickets offered by Ticketmaster. Due to security agreements with various agents, unless otherwise noted, Ticketfast tickets are printed and shipped to the customer just as any other ticket would be. Ticketfast tickets are as valid as traditional hard tickets. The name printed on the ticket belongs to the individual whose credit card was used to purchase the ticket originally; however, this does not require that individual to be the one using the ticket.
How can tickets listed on the website not be available?
The inventory on our website is updated in real-time. That said, there are occasions where tickets are sold by the holding ticket broker between their updates to our system. We have strict requirements for the ticket brokers we work with so this is rarely a problem. If the tickets you purchased are no longer available, we will try to upgrade your seats at no additional cost or you may cancel your order if you prefer.
How do I contact you?
Please email us at support@fandemon.com, or call us toll-free at (866) 206-5393. We look forward to hearing from you.
